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Transaction Details Page

The transaction details page displays payment, authentication, customer, geolocation, fraud rules, and related transaction data from PaySuite Cards servers.

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Written by David Botschinsky

The transaction details page opens up all the transaction information available that is held by the PaySuite Card servers. This includes a summary, details of the payment,

information regarding 3D Secure and strong customer authentication, personal details about the cardholder/customer, the Geolocation, any Fraud management rules that can be triggered and any other related transactions.

Clicking on a transaction ID from the viewing page will open the full transaction details page for that particular transaction.

Summary

The transaction summary will show the basic information:

  • Transaction ID

  • Date and time of the transaction

  • Transaction type

  • Payment product

  • Amount

  • Transaction Status


Payment details

The payment details section will show additional information such as: card details, payment processing, billing address, merchant, AVS/CV2 verification.

The card details sections holds information about the cardholder such as:

  • Card number

  • Expiry date of the card

  • Cardholders name or the name held at the issuing bank

  • Issuing bank

The billing address section holds additional information about the cardholder. The includes the full address as held by the issuing bank.

The merchant section displays information about the merchant and how the connect to us such as:

  • Description and Merchant Reference

  • Installation

  • Sales Channel

  • Commerce type

  • Merchant name

  • Account ID

The payment processing section displays information about the transaction journey. This includes:

  • Processing stage

  • Acquiring Bank

  • Acquirers message and status

  • Auth code for the transaction

  • Payment Service Provider (PSP) reference and message

  • Point of Interaction:

    • Hosted Gateway

    • API Gateway

The AVS/CV2 verify if the address, postcode and 3 digit on the back of the issuing card matches the record held at the bank.


3D Secure

The 3D Secure outcome (3DS/3DSV2) will display the result of the authentication.

This includes:

  • Status

  • Card Scheme

  • Liability Shift

  • Result of a frictionless transaction

All transaction must be processed via version 2.


Customer details

The customer details section provides details about the customer who has made the purchase. Depending on the developer's mapping of the information, this can include:

  • Name

  • Email Address

  • Phone Number

  • Address

  • City/Town

  • Postcode

  • Country


Geolocation

Geolocation gives details about the location of transaction and banking card that was used.

It will display the country of:

  • the issuing card used for the transaction

  • the IP address of where the product/service was purchased

  • customer's current location

For example: a customer may use a card that has been issued by a UK bank to purchase a product from a US shopping cart, whilst on holiday in France.

Therefore, the issuing card country will display as the United Kingdom, the IP address country may display as the USA and the customer's location will display as France.


Fraud management

Fraud Management is triggered by the rules set in Optimize360.

This section will display the outcome of the decision. The decision details include the result of decision made and the reason behind the decision. The overall outcome will display where the transaction should be accepted.

If a transaction failed due to Optimize360, the Optimize360 Triggered Rules table will display a list of rules that have impacted the decline of the transaction.


Related Transaction

The related transaction section only displays a summary of the initial transaction that the current transaction is related to.

For example: The refund transaction would related to first incoming transaction. The incoming transaction would be a customer making their purchase.

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